Big 5 Sporting Goods - Los Lunas in Los Lunas, NM Open now

Reviews about Big 5 Sporting Goods - Los Lunas

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  January 24, 2020, by Rachel Angelica
  It is nice to have a sporting goods store in our little town, but it isnt the best. My kids play sports so we come here at the start of every season and get new cleats, etc and always find what we need for a good price. If I could give a tip on something to improve I would say GREET YOUR CUSTOMERS.. I hate walking into this store and they either glare at you or don't acknowledge you at all. this place is small enough they should really be greeting every customer that walks in.. that really sets the tone for the shopping experience. Also nobody really walks around to see if you need help. They will occasionally come bother you (you can judge by tone and body language) if you look like you might be stealing which is so off putting when you spend well over $100 when you DO come in. So, with that being said... decent selection, decent prices, room for improvement on customer service. Last time we came in the girl at the register did thank us for coming in and asked if we found everything we were looking for... i really appreciated that and it made me feel valued.
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  October 28, 2019, by TIFFANY JAKE
  The place is kind of crowded and not a lot to choose from. The parking lot is almost always a mess and it's a hit and miss with the staff. Also not alot of staff onsite to help other than the one behind the register. 2 stars because they were the only place who had what I needed.